• Name, email, and phone number (when you book, purchase, or contact me)

• Payment details (processed securely by PayPal/Stripe - I don't store this)

• Session information (what you share during our work together)

• Website usage (pages visited, device type, IP address)

• Cookies (see Section 6)

• Deliver sessions and products

• Send appointment reminders and resources

• Communicate with you (including marketing emails - you can unsubscribe anytime)

• Improve my website and services

• Comply with legal requirements

Only I (Belinda Hearn) have access to your personal information.

Third-party services I use:

• Système.io - manages emails, bookings, and client data

• Zoom - video sessions (recordings sent to you, then deleted from my system)

• Calendly - scheduling

• PayPal/Stripe - payment processing

• Eventbrite - event registrations (if applicable)

• Google Analytics & Facebook Pixel - track website traffic and ads

Each service has its own privacy policy. I don't control how they handle data, but I only use reputable providers.

• Stored on encrypted, password-protected servers

• Only accessible by me

• Kept only as long as needed (or until you ask me to delete it)

You can:

• Request a copy of your data

• Ask me to correct or delete your information

• Opt-out of marketing emails (unsubscribe link in every email)

• Stop text messages (reply "STOP")

• Withdraw consent anytime

To exercise these rights: Email me at [your email] or WhatsApp +61 416 131 610

I'll respond within 30 days.

What are cookies? Small files that help my website work and track how you use it.

Types I use:

• Essential (always on) - make the site function

• Analytics (optional) - Google Analytics tracks traffic

• Marketing (optional) - Facebook Pixel tracks ads

You can accept or reject optional cookies via the banner when you first visit. You can also manage them in your browser settings.

Learn more:

• Chrome: support.google.com/chrome/answer/95647

• Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

• Safari: support.apple.com/guide/safari/manage-cookies-sfri11471/mac

If you give me your email, I may send:

• Newsletters and updates

• Info about services, workshops, or products

• Free resources

You can unsubscribe anytime by clicking the link in any email or texting "STOP."

If you're in the EU or UK, you have additional rights under GDPR:

• Right to access, correct, delete, or export your data

• Right to restrict how I use your data

• Right to object to marketing

• Right to complain to your data protection authority

Your data may be transferred to Australia (where I'm based), but it's protected under this policy.

If we record a session (only with your consent):

• It's stored securely on Zoom

• Sent to you within 48 hours

• Deleted from my system once delivered

I don't keep copies. If you don't download it, it's lost permanently.

Recordings are for your personal use only.

My services are for adults (18+). I don't knowingly collect data from minors.

I may update this policy occasionally. Changes will be posted here with a new "Last Updated" date.

Continued use after changes = acceptance.

Questions about your privacy?

Belinda Hearn
Email: info@herpivot.co
WhatsApp: +61 416 131 610