Belinda Hearn is a Women’s Empowerment Coach and EFT Practitioner. The services provided, including but not limited to coaching sessions, EFT tapping sessions, embodiment practices, workshops, digital products, and educational materials, are designed to support your personal growth, emotional wellbeing, and self-discovery.

These services are not:

• Medical treatment, diagnosis, or therapy

• A substitute for professional medical, psychological, or psychiatric care

• Intended to treat, cure, or prevent any medical or mental health condition

If you are experiencing a mental health crisis, have been diagnosed with a psychiatric condition, or are under the care of a mental health professional, please consult with your healthcare provider before beginning this work. This work is a wonderful complement to traditional therapy but is not a replacement for it.

By engaging in these services, you acknowledge that:

• You are responsible for your own wellbeing and choices

• You will communicate openly about your needs, boundaries, and concerns

• You will inform Belinda of any medical or mental health conditions that may be relevant to the work

• You understand that personal growth work can bring up uncomfortable emotions, and you agree to practice self-care and seek additional support if needed

• The results you experience are influenced by many factors, including your own commitment, openness, and willingness to engage with the process

All information shared during sessions is kept strictly confidential, except in cases where:

• There is a risk of harm to yourself or others

• Disclosure is required by law

• You provide written consent to share information

Session Recordings:

If sessions are recorded (only with your prior written consent), the recording will be:

• Stored securely on Zoom's encrypted servers

• Sent to you for download within 48 hours of the session

• Deleted from my system once delivered to you

IMPORTANT: I do not retain a copy of session recordings. If you do not download and save the recording to your own device, it may be permanently lost and cannot be retrieved. You are responsible for storing your own recordings.

Session recordings are for your personal use only and may not be shared, distributed, or used commercially without written permission.

Zoom's privacy policy applies during all sessions: zoom.us/privacy

Scheduling: Once you book a session, you'll receive a confirmation email with all details for your appointment.

Cancellations: If you need to reschedule, please provide at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice will be forfeited.

Refunds:

• Digital products (books, courses, resources): Due to the nature of digital products, all sales are final. No refunds will be provided once access has been granted or the product has been downloaded.

• Single sessions: If you need to cancel with at least 24 hours' notice, you may reschedule. No refunds or credits are provided for missed sessions.

• Session packages: Non-refundable once purchased. Unused sessions may be rescheduled within 6 months of purchase date.

Payment plans: If you are on a payment plan and miss a payment, your remaining sessions will be paused until payment is received. Failure to complete payment may result in forfeiture of remaining sessions.

This is a safe, respectful space for all clients. By engaging in these services, you agree to:

• Treat Belinda and any other participants (in group settings) with respect

• Refrain from harassment, discrimination, or inappropriate behavior

• Show up to sessions sober and in a safe, private environment

• Respect boundaries and confidentiality

Belinda reserves the right to terminate services with any client who violates this code of conduct, without refund.

To the fullest extent permitted by law, Belinda Hearn and Her Pivot are not liable for any direct, indirect, incidental, or consequential damages arising from:

• Your use of services or products

• Any decisions or actions you take based on information or guidance provided

• Technical issues, including but not limited to internet connectivity problems during online sessions

• Any outcomes or lack thereof from engaging in this work

You acknowledge that personal growth and healing are non-linear processes, and results vary from person to person.

All content, materials, and resources provided by Belinda Hearn / Her Pivot (including but not limited to session recordings, workbooks, courses, and written materials) are the intellectual property of Belinda Hearn and are protected by copyright law.

You may not reproduce, distribute, share, sell, or use any materials for commercial purposes without express written permission.

These terms may be updated from time to time. Any changes will be posted on this page with an updated effective date. Continued use of services after changes have been made constitutes acceptance of the updated terms.

These terms are governed by the laws of Queensland, Australia. Any disputes arising from these terms or the use of services will be resolved in the courts of Queensland.

If you have any questions about these terms, please contact Belinda Hearn

Email: info@herpivot.co

Mobile / WhatsApp: +61 416 131 610